Personal Safety Response System

Personal Safety Response System

The Public Services Health and Safety Association`s Personal Safety Response System (PSRS) toolkit is designed to help community and healthcare organizations establish an effective PSRS that can effectively summon immediate assistance for impending workplace violence situations or an incident in progress. It aims to describe the PSRS; explain how the PSRS is a component of existing programs, processes and frameworks within an organization; and the need to consider PSRS as a system and not merely devices. The tool kit provides practical information regarding legislative requirements; key PSRS definitions; PSRS devices, procedures, training and implementation considerations.

The toolkit contains resources that will assist organizations to:

  • Check legislative compliance
  • Assess PSRS gaps and develop an action plan for implementation using Plan-Do-Check-Act
  • Assess and determine PSRS device needs
  • Evaluate selected PSRS devices
  • Develop and implement PSRS policy, procedures and training
  • Create awareness

Access the Personal Safety Response System Toolkit:
Personal Safety Response System Resource Manual
Appendix A – PSRS Legislation Checklist
Appendix B – PSRS Gap Analysis and Action Plan Tool
Appendix C – Device Needs Assessment Tool
Appendix D – Overview of PSRS Device Options and Features Tool
Appendix E – PSRS Device Needs Assessment Summary Tool
Appendix F – PSRS Device Strengths, Weaknessess, Oppertunities and Threats (SWOT) Analysis Tool
Appendix G – PSRS Policy and Procedure Guideline
Appendix H – PSRS Training Considerations and Evaluation
Appendix I – Personal Safety Response System Awareness Fast Fact

(It is important to acknowledge that the scope of this document does not include the development and implementation of a complete emergency measures response process or program for workplace violence.)

Download our PSRS poster for your workplace:
Click the icon in the bottom corner to add your own hospital or organization logo in support of this prevalent issue.
PSRS Poster

Visit for training such as this recorded webinar that will provide an overview of practical information regarding PSRS devices, procedures, training and implementation.